Equipment
Claims Processing

 

 

 

How to handle your auto accident

At the scene of the accident you need to collect the following information:

(Please note, the more information you collect the easier it will be for your insurance company to investigate the accident)

  1. Name of the driver of the other vehicle
  2. Their address and telephone number
  3. The license number of the operator of the other vehicle
  4. The year, make, and model of the other vehicle
  5. The registration # or license plate number of the other vehicle
  6. The name of the insurance company of the other vehicle (found on the registration)
  7. The name of the owner of the other vehicle if it differs from the driver

As soon as possible after the accident follow these steps

  1. Call your own insurance company to report your accident. They should give you a claim # and will give you the option to have your vehicle appraised at a Drive thru claims center or they may send an appraiser to you.
     
  2. Next call Modern Auto body to schedule an appointment. Every effort will be made to accommodate your schedule. Also, we will assist you in reserving a rental car.
     
  3. When it is time to bring your vehicle to Modern Auto body for repairs please bring a copy of your insurance appraisal.

If your vehicle is not drivable and is towed from the scene of the accident you should still follow these steps and let your insurance company know which tow yard your vehicle is stored at. You can then follow the instructions of your insurance carrier on how to proceed.

If you're insured with Liberty Mutual Insurance please let them know you would like to use the Superior Service Program or if you're insured with Plymouth Rock let your claims handler know you would like to use their Door to Door Program at Modern Auto body.

Or just call Modern Auto body at 508-580-6422 and our highly experienced office staff will get you own your way to a top quality repair.

 

 

       

 

 


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